Shipping policy
SHIPPING POLICY
At NanoMed Inc, we’re committed to making your shopping experience simple, reliable, and stress-free. We offer free shipping on eligible orders so you can focus on what matters most — your health and wellness.
ORDER PROCESSING
Orders are typically processed within 1–3 business days after your order has been placed.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.
Please note that orders placed on weekends or public holidays may be processed on the next business day.
SHIPPING RATES
We offer FREE SHIPPING on eligible orders.
Any applicable shipping charges, if required for a particular destination or shipping method, will be clearly displayed at checkout before payment is completed.
DELIVERY TIMES
Estimated delivery times vary depending on your location, destination, carrier availability, and other factors.
Please note that delivery estimates are not guaranteed. Delays may occasionally occur due to carrier disruptions, severe weather, high-volume periods, customs processing, or circumstances outside of our control.
INTERNATIONAL SHIPPING
NanoMed Inc serves customers in multiple destinations.
International orders may be subject to local customs procedures, import requirements, taxes, duties, or other regulations depending on the destination country.
Where applicable, any additional charges or requirements will be determined by local authorities.
ORDER TRACKING
When tracking information is available, it will be included in your shipping confirmation email.
Please allow some time for the carrier’s tracking system to update after your order has shipped.
INCORRECT SHIPPING ADDRESS
Please carefully review your shipping information before submitting your order.
If you notice an error in your shipping address, please contact us as soon as possible. We will make every reasonable effort to update the address before the order is shipped, but we cannot guarantee that changes can be made once an order has entered fulfillment.
If an order is returned to us because of an incorrect or incomplete address provided at checkout, additional shipping arrangements may be required.
LOST, DELAYED, OR DAMAGED PACKAGES
If your package appears to be significantly delayed, lost, or arrives damaged, please contact us with your order information.
Our customer support team will review the situation and work with you to determine the appropriate next step.
Please retain the original packaging and take photos of any visible damage, as this information may be required to assist with a shipping claim.
DELIVERED BUT NOT RECEIVED
If your tracking information shows that your package was delivered but you cannot locate it, please:
• Check around your property and any secure delivery locations.
• Ask household members or neighbors if they accepted the package.
• Confirm that the shipping address on your order is correct.
• Contact the shipping carrier for additional delivery information.
If you are still unable to locate your package, please contact our customer support team for assistance.
ORDER CHANGES & CANCELLATIONS
We begin processing orders as quickly as possible.
If you need to change or cancel an order, please contact us immediately after placing it. We will do our best to accommodate your request; however, once an order has been processed or shipped, we may no longer be able to modify or cancel it.
RETURNS & REFUNDS
For information regarding returns, exchanges, and refunds, please refer to our Return & Refund Policy.
CONTACT US
If you have any questions about your order, shipping, or delivery, please contact NanoMed Inc customer support through the contact information provided on our website.
Website: nanomedinc.com
Last updated: September 2026